Massachusetts support and self-protection resources

Key support contacts

• Massachusetts Problem Gambling Helpline: 1-800-327-5050.
• National help line often referenced in sports wagering materials: 1-800-GAMBLER.
• Massachusetts Gaming Commission Voluntary Self-Exclusion contact: 617-533-9737.
• Massachusetts Gaming Commission Voluntary Self-Exclusion email: [email protected].

Warning signs

• Betting more than planned or depositing repeatedly to recover losses.
• Hiding activity from family, friends, or financial partners.
• Using credit, borrowed money, or essential household funds to gamble.
• Feeling panic, anger, or urgency when you cannot place a wager.
• Treating bonuses as a reason to continue betting when the activity is no longer recreational.

How self-exclusion helps

Voluntary self-exclusion is designed for people who want an enforceable break from sports wagering, casino gambling, or both. It is not just a preference setting. It is a formal program intended to block access and reduce impulsive return to gambling activity.

If you believe you need a stronger barrier than a time-out, spending limit, or cool-off period, review the official Massachusetts self-exclusion process and contact the Commission directly.

Practical steps

• Stop using promotion-driven language as a reason to keep betting.
• Set deposit and time limits before any wagering session begins.
• Do not bet while stressed, intoxicated, sleep-deprived, or under financial pressure.
• Seek help early if sports wagering begins to affect work, relationships, or debt load.